Refund Policy

We’re both smiling and serious when we say your satisfaction is our top priority.

If your jar of Fresh CHIMMI-GREEN or CHILI-CRISP goodness arrives broken or damaged, we will absolutely replace it for you or provide a full refund within 7 days of its delivery. Unfortunately, because all our sauces are handmade products, we otherwise won’t be able to accept returns. We also cannot accept returns on sale items or gift cards.


To get your refund processed, please get in touch with us through email upon receipt of products immediately:

Jot down an explanation of the damage, attach a picture of the fault, and we’ll get it sorted and processed for you as quickly as possible.